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SENDIASS Coronavirus (COVID-19)

Published: Monday, 23rd March 2020

Information and guidance during Coronavirus (COVID-19)


An important update on how Herefordshire & Worcestershire SENDIAS Service is changing our service delivery in these difficult times.

At H&W SENDIASS we take the safety of our families, Children and Young People, our staff and partners extremely seriously.

As you will be aware, we all face uncertainty due to the ongoing Covid-19 (coronavirus) outbreak and we are following UK government advice to ensure that we maintain safe and effective working practices.

It is important to us at H&W SENDIASS that we continue to deliver an effective service, however like everyone, we are being asked to make changes in the short term, so how we do things may look different.

We know that these are anxious times for everyone, however your patience and understanding during this time is greatly appreciated.

The H&W SENDIASS staff have moved to remote working and so we are suspending face-to-face contact with service users and attendance at any external meetings.

H&W SENDIASS appreciate that access to timely support is vital for our families, however we would ask you to be patient as we are anticipating increased levels of staff absences during this time. Service delivery will continue as usual, however some of the ways we provide support will change to reflect UK government advice.

In order to help with virus prevention and protection measures we are moving all our available resources to a telephone and e-mail only service delivery model. We are also ensuring up-to-date information is available on our website and social media to help provide as much support as possible to our families at this time. Wherever possible alternatives will be put in place for example conference calls, online meetings and webinars, however this will not be possible in all instances.

The contact details for Herefordshire and Worcestershire SENDIASS services are below.

Remember it is reasonable to expect some delay as we may have staff absences.

Please look after yourselves and your families.

From the team at H&W SENDIASS.

Contact Us

Tel: 01432 260955

Tel: 01905 768153

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